If you can't find what you're looking for below, please contact us directly.
What age are your products for?
Our products are suitable from age 3 upwards, even adults enjoy our sensory items!
Are your products CE tested?
Yes all our products, including our Organic Sensory Dough is CE marked.
Are your products plastic free?
All our products are plastic-free and packaged with recyclable & reusable materials.
Are your products vegan?
Yes, we take pride in our organic products being 100% vegan! Even our glitter is made from plants!
What is your Willow and Wild Organic Sensory Dough made of?
Willow & Wild Organic natural sensory dough uses food-grade ingredients and natural colourings and is lightly scented with natural aromas to provide a calming experience.
How long does your Sensory Dough last?
When stored in a cool, dry and dark place, our sensory dough can last up to 6 months. If you find your dough starts to create little crystals, just give it a little knead and they’ll disappear (they’re completely normal though!)
How do I clean the accessories?
Wash your accessories immediately after use using warm soapy water. Don’t be tempted to put them in the dishwasher though as it could ruin them.
Do you offer bespoke orders?
Yes, we offer custom orders. Please email firstname.lastname@example.org with your request.
How much is postage and packing, and how long does it take?
Our postage rates can be found here.
Where do you ship to?
We ship within the UK and Channel Isles only.
How can I send you feedback?
We are always happy to hear your feedback! Please email email@example.com with your comments and we’ll get back to you.
What’s your returns policy?
You can find our refunds policy here.